Shipping
Every order ships with tracking. Orders are processed within 1–3 business days.
United States
- Free shipping on every order.
- Items from our US warehouse usually arrive in 3–8 business days; items from our international warehouse in 6–12 business days. Each product page shows its estimate.
Europe
Germany, France, Netherlands, Belgium, Austria, Ireland, Italy, Spain, Portugal, Poland, Czechia, Sweden, Denmark, Finland, Luxembourg.
- $7.99 tracked shipping, free on orders from $85.
- Usually arrives in 7–15 business days.
- A few large or battery-powered items (car ramp, mushroom cat tree, car seat, cordless fountain) ship to the US only.
Kazakhstan
- $5.99 tracked postal shipping, free on orders from $65.
- Usually arrives in 2–6 weeks.
- The same large or battery-powered items ship to the US only.
Holiday orders
For delivery before Christmas, please order by December 10 in the US, by December 1 for items with a 6–12 day estimate, and by late November for Europe. Orders to Kazakhstan may not arrive before the holidays.
Orders may arrive in separate packages if items ship from different warehouses. You will not be charged extra for this.
Questions about your order? Contact us.